---
title: "Communication and campaigns · Treats"
description: "Reminders, follow-ups and tailor-made campaigns by SMS, email and notification, targeted from the patient record. With Treats Pro."
url: https://www.treats.vet/en/features/communication-and-campaigns/
lang: en-GB
updated: 2026-11-07
---

Communication and campaigns

# Reminders that land at the right time.

Vaccines, parasite treatments, check-ups: Treats reminds your clients through the app, email or SMS, and stops as soon as the appointment is booked. With Treats Pro, you create your own campaigns.

## Never too much, never at the wrong time.

Guardrails set once for the whole practice, and, for each client, what they have agreed to receive.

## The results of every campaign.

The appointments gained and the revenue attributed to them, campaign by campaign.

## Ready,
Search,
Follow up.

With Treats Pro, you describe in one sentence the patients to follow up: the AI turns it into a list. It is recalculated every night, and every new patient who qualifies enters the campaign.

## It writes.
You proofread.

You hand it the list. Your AI assistant proposes the sequence, the channels and the timings, and writes the messages. The campaign arrives as a draft; your team reads it over and launches it.

## All your campaigns, on a single screen.

Run as many as you like. What goes out today, the appointments gained and the revenue they bring in, gathered in one place.

## Technical sheet.

Channels

The app, email and SMS, with fallback from one to the other when a contact detail is missing. Calls to make, handed to the team.

Ready-made reminders

Appointment, vaccine, parasite treatment, check-up, follow-up after surgery, unpaid invoice.

Stopping

The sequence stops when the appointment is booked, the invoice paid or the reminder done. STOP by SMS and unsubscribing are always respected.

Guardrails

SMS from 9:00 to 20:00, at most one message a day and three a week, a single message per household.

Results

Appointments booked and revenue attributed, campaign by campaign.

Plans

Ready-made reminders in Treats Essential and Treats Pro. Tailor-made campaigns and one-sentence lists in Treats Pro.

## Around campaigns.

Pro

[Augmented search.](https://www.treats.vet/en/plans/treats-pro/#recherche) A clinical question, in one sentence, becomes a list of patients.

Essential and Pro

[The pet-owner app.](https://www.treats.vet/en/features/pet-owner-app/) Vaccines, prescriptions, appointments: your clients find everything about their animal.

Essential and Pro

[The patient record.](https://www.treats.vet/en/features/patient-record/) The animal's whole history on a single timeline, readable at a glance.

## Tailor-made campaigns, in Treats Pro.

What is included **Treats Hospit** **Treats Essential** **Treats Pro**

Price  Free for three months, then €180 excl. VAT per month per site  €450 excl. VAT per month per site, 1 vet included  €800 excl. VAT per month per site, 1 vet included

Reminders and ready-made campaigns, with their results Not included Included Included

Lists from a sentence, tailored campaigns Not included Not included Included

[Compare plans in detail](https://www.treats.vet/en/plans/compare/)

## Let’s see who to follow up this week.

We start from your reminders and campaigns, then we walk through all of Treats on situations from your own practice.

[Book a demo](https://www.treats.vet/en/book-a-demo/)