---
title: "Referrals · Treats"
description: "Receive and refer animals between colleagues: referral letter, shared record and follow-up of the feedback. With Treats Pro."
url: https://www.treats.vet/en/features/referrals/
lang: en-GB
updated: 2026-11-07
---

Referrals · Treats Pro

# Hand over
to a colleague.

You refer an animal from its record. The ones your colleagues refer to you arrive in Treats, whether they use the software or not.

Referrals

[You refer](#vous-adressez)[You receive](#on-vous-adresse)

## A referral, in three steps.

1. 1
You refer the animal.
From its record, you choose the colleague and what you pass on to them.
2. 2
Your colleague receives it.
In their software if they use Treats. Otherwise, on a web page they open from an email.
3. 3
You receive their feedback.
Their report is filed in the animal's record, alongside your messages.

You refer an animal

## Refer an animal from its record.

You choose the colleague, then the consultations, tests and history to pass on. Prices and your internal notes are never sent.

## What your colleague receives.

If they use Treats, the referral lands straight in their software. Otherwise, they receive an email and open the record on a web page, without creating an account.

## You know where it stands.

You see when your colleague has opened the record, then when they reply. The owner sees in their app which centre their animal has been referred to.

## The referral, on the record.

When Kiwi's owner calls, the record shows who Kiwi was referred to and where the referral stands. Anyone at reception can answer her.

You receive an animal

## A form in your name.

Your colleagues fill in this online form to refer a case to you. You give them the link, or the QR code printed on your letters. Clinics that use Treats refer their cases to you from their software.

## With the full picture.

The reason for referral, the question asked, the urgency and the X-rays arrive with the referral. You accept or decline without calling the colleague back, and each referral shows the deadline for replying.

## From referral to report.

When you accept, the animal enters your software, linked to its owner if they are already your client. Then every report you sign off is sent to the colleague.

## Who refers what to you.

You see how many cases each colleague refers to you, how quickly you reply to them, and the revenue generated on those animals.

## Technical sheet.

The form

Online, in your name, a single one for all your sites. Up to 20 attachments, DICOM X-rays included.

Emergencies

Three levels, each with its own response time, and an alert if the deadline is missed.

Your colleagues

They need no account: an email and a code. Between two Treats clinics, the referral arrives in the software.

Reports

Consultation, discharge summary, imaging, lab results and prescriptions, sent to the colleague as soon as they are signed off.

Data

No price or internal note is passed on. The colleague’s link closes 90 days after the referral is closed.

The plan

Treats Pro.

## Around referrals.

[Treats Pro.](https://www.treats.vet/en/plans/treats-pro/) Scribe, search, campaigns, the figures in detail and the assistant.

Essential and Pro

[The patient record.](https://www.treats.vet/en/features/patient-record/) The animal's whole life, on a single line.

Essential and Pro

[The app.](https://www.treats.vet/en/features/pet-owner-app/) Your patients' health record, in their owners' phones.

## Included in Treats Pro.

What is included **Treats Hospit** **Treats Essential** **Treats Pro**

Price  Free for three months, then €180 excl. VAT per month per site  €450 excl. VAT per month per site, 1 vet included  €800 excl. VAT per month per site, 1 vet included

Referrals received through an online form, followed through to the report Not included Not included Included

Animals referred to colleagues, with the record chosen document by document Not included Not included Included

[Learn more about Treats Pro](https://www.treats.vet/en/plans/treats-pro/)

## Your referrals, in a demo.

We start from an animal a colleague refers to you, through to the report that goes back to them, then we walk through all of Treats on situations from your own practice.

[Book a demo](https://www.treats.vet/en/book-a-demo/)