---
title: "Switch to Treats · Treats"
description: "Change veterinary software without losing your history: data migration, guided setup and team training, with your practice up and running in 21 days."
url: https://www.treats.vet/en/switch-to-treats/
lang: en-GB
updated: 2026-11-07
---

Switch to Treats

# You're in the right place.

Change software without losing the thread. We're with you all the way to Day 1, and well beyond.

## Arriving shortly.

In three weeks, we migrate your data, set up Treats and train your team. Your current software stays in service until Day 1.

1. Signature
Your data
   * The signed estimate
   * A call to get to know your practice
   * The export from your software
2. Day 7
Your workspace
   * Treats set up for your practice
   * Your data imported and checked
   * An account for everyone, and a training practice
3. Day 14
Your team
   * Video sessions with the Treats team
   * The tutorial, each at their own pace
4. Day 21
Live
   * Your first day on Treats
   * Support takes over

## You hand us the export. We do the rest.

On your side, three things to do. The Treats team takes care of the rest.

1. 1**You send us your data.** An export from your current software, uploaded to a secure space. If your vendor has to produce it, we sort it out with them.
2. 2**You check a few records.** Animals you know well, opened with us in Treats, to see that everything is there.
3. 3**Your team gets trained.** Each for their own role, before Day 1\. You can see where everyone is up to.

## What comes across? Your practice's whole history.

From the first consultation to the last invoice, checked with you before launch.

* Clients and animals
* Consultations
* Appointments
* Invoices and payments
* Prescriptions
* Lab results
* Reminders
* Hospitalisations
* Stock
* Catalogue
* Documents
* The team

## Until Day 1, your team keeps its software.

The practice works as usual until the very last day. The day before, we bring over what has changed since the export. The next morning, your team opens Treats.

## A team trained before Day 1.

First with us, by video. Then each on their own, in the software, on a training practice.

1. **With the Treats team.** A video session of at least an hour, vet nurses and vets separately. Then a final call for your questions, just before launch.
2. **At your own pace.** Walkthroughs of a few minutes, guided on the real Treats screens, for every role in the practice.

## And afterwards, we're never far away.

A question? You write to the team from inside Treats, and a person replies. If they need to look at your workspace, a banner says so on screen, and their access ends on its own.

## Your questions about switching

### What does the migration of my data cover?

Clients, animals, medical history, stock and prices, imported from your current software then checked with you before launch. It is part of the onboarding, together with team training.

### Can I try Treats before subscribing?

Treats Hospit is free for three months and runs alongside your current software, with nothing to migrate. The full software cannot be tried empty, it needs to be set up: the demo runs on your practice, with your cases.

### Is there a commitment, and how do I stop?

No. The subscription is monthly, with no minimum term. You stop from your settings or with a simple e-mail, with no fees or penalties, and you get your data back.

## Let’s plan your Day 1 together.

We start from your current software and your data, then walk through all of Treats and set the date of your Day 1.

[Book a demo](https://www.treats.vet/en/book-a-demo/)