From its record, you choose the colleague and what you pass on to them.
2
Your colleague receives it.
In their software if they use Treats. Otherwise, on a web page they open from an email.
3
You receive their feedback.
Their report is filed in the animal's record, alongside your messages.
You refer an animal
Refer an animal from its record.
You choose the colleague, then the consultations, tests and history to pass on. Prices and your internal notes are never sent.
Another vetTreats clinic
This clinic uses Treats: the referral arrives directly in its queue, with the selection.
Clinic name or town
Saône Veterinary ClinicLyon
Saint-Clair Veterinary ClinicCaluire-et-Cuire
Rhône Veterinary HospitalVénissieux
Continue
The recipient. A colleague, by their email address, or a clinic that uses Treats, picked from the list.
8 items selectedSelect allClear all
Summary (6)
Medical history
Allergies and alerts
Current treatments
Vaccinations
Weight chart
Inpatient stays
Consultations (4)
LF lameness for 3 days, worse in the morning02/10/2026 · Dr Claire Martin6 modules
Recurrent LF lameness, stiff on rising18/04/2023 · Dr Claire Martin5 modules
LF lameness after exercise, rest and NSAIDs 7 days14/09/2021 · Dr Claire Martin5 modules
First visit, puppy, pre-purchase exam20/05/2017 · Dr Claire Martin4 modules
The record. You tick what the colleague will receive, consultation by consultation.
What your colleague receives.
If they use Treats, the referral lands straight in their software. Otherwise, they receive an email and open the record on a web page, without creating an account.
Referrals
Kiwi
Sent by Pasteur Veterinary Clinics · received on 16/10/2026 at 10:40
DeclineRedirectAccept
On acceptance, enters the patient record
—Identity of the animal and owner
—Medical history
—Allergies
—Vaccines, in history, without reminder
—Weight
—Current treatments
—Records sent (2)
—2 consultations, marked “Received from Pasteur Veterinary Clinics”
Records sent by the referring vet
Sent by Pasteur Veterinary Clinics · version 1
Reason
Chronic cough for a month, grade 3/6 left-sided heart murmur.
Question asked
Cardiomyopathy? Echocardiography and advice on treatment.
In their software. When they accept, the animal enters their patient record. Their reports then arrive in yours.
referer.treats.vet/suivi/…
CPClinique PasteurReferral trackingPowered by
Referral R-9WX2KD
Sésame Viewed
Records sent (PDF)Download all (zip)
Dog · records sent by Clinique Pasteur on 16 October 2026.
Records sent
Version 1 · sent on 16 October 2026
Dear colleague,
I am referring Sésame, a 9-year-old female golden retriever, for an elbow CT. Recurrent left forelimb lameness since 2021, early osteoarthritis on the 2023 radiograph.
Medical history
Ovariectomy (2019). Enterotomy for foreign body (2021).
Consultation of 02/10/2026 · Dr Claire Martin
Left forelimb lameness for three days, more marked in the morning. Flare-up of elbow osteoarthritis; meloxicam.
On a web page. They open it with a code received by email. They can write to you and upload their report on the same page.
You know where it stands.
You see when your colleague has opened the record, then when they reply. The owner sees in their app which centre their animal has been referred to.
Sent4 referrals
SésameDr Antoine Morel · Lumière Veterinary CentreViewed
KiwiSaône Veterinary ClinicSent
MokaDr Antoine Morel · Lumière Veterinary CentreFeedback received
PlumeDr Antoine Morel · Lumière Veterinary CentreClosed
Your referrals. Sent, viewed, accepted, then the colleague's feedback, filed in the animal's record.
9:41
Sésame
Golden retriever · 9 years · female
SummaryHealthVisitDocument
Her referral
Referred by Dr Claire Martin · 16 October 2026
Centre vétérinaire LumièreDr Antoine MorelSeen
Her file has been sent. The centre will contact you about the appointment.
Her follow-up
By Dr Claire Martin · 2 October 2026
Left forelimb lameness for three days, more marked in the morning. Flare-up of elbow osteoarthritis; anti-inflammatory treatment and recheck in 15 days.
Meloxicam 1.5 mg/ml · 32 mlPrescribed on 2 October 2026Renewable until 2 October 2027
Plan a follow-up visit
Her reminders
1Parasite treatmentOverdue08/10/2026 · 6 days
Plan a check-up
2DHPPi/L vaccinedue 2 October 2027up to date
Her key facts
Latest weight
31.2 kg
2 October 2026 · Dr Claire Martin
Last visit
2 October 2026
Left forelimb lameness
Her practice
Clinique Pasteur12 rue des Tilleuls, 69000 Lyon
Her details
Clinique Pasteur holds this information. Something wrong? Tap the row and they will correct it.
DogSpecies
Golden retrieverBreed
FemaleSex
14 March 2017Born
Microchip250 26 9800 123 456
NeuteredYes
Held by the national register. To correct it, contact the practice.
SésameGolden retriever · 9 years · female
HomeApptsMy petsProfile
The owner. They know who will contact them for the appointment.
The referral, on the record.
When Kiwi's owner calls, the record shows who Kiwi was referred to and where the referral stands. Anyone at reception can answer her.
You receive an animal
A form in your name.
Your colleagues fill in this online form to refer a case to you. You give them the link, or the QR code printed on your letters. Clinics that use Treats refer their cases to you from their software.
Referral
GeneralServices and deadlinesFollow-upFormTemplates
Receive referralsOpens the online form to referring vets and the “Referrals” entry in the navigation. Independent of owners’ online booking.
For your letters to referring vets, your email signature, your website.
Welcome text
Thank you for your trust. For a life-threatening emergency, also call 04 65 71 20 40.
Shown at the top of the form.
Form QR code
To print on your letters to referring vets.
Copy linkDownload
Your link. In your email signature, on your website, or as a QR code on your letters.
9:41
CPClinique PasteurRefer an animal
Step 6 of 9
The case
Reason for referral
Respiratory distress for an hour, abdominal breathing, pale mucous membranes. Suspected pleural effusion.
Service requested optional
Emergency
Urgency
Life-threateningThe animal must be seen without delay.
Within 48 hoursTo be seen within two days.
ScheduledAn appointment to schedule.
Life-threatening emergency: also call 04 65 71 20 40, in addition to this form.
On the colleague's side. They fill it in on their phone or computer, without creating an account.
With the full picture.
The reason for referral, the question asked, the urgency and the X-rays arrive with the referral. You accept or decline without calling the colleague back, and each referral shows the deadline for replying.
Nouki
Dog · Australian shepherd · Marion Lefort
Within 48 hBefore 12:15Surgery
Referred by Dr Julien Ferrand · Moulin Veterinary Clinic
Reason for referral
Non-weight-bearing right hindlimb lameness for five days, after a run. Positive drawer sign under sedation.
Question asked
Right cranial cruciate ligament rupture: surgical management?
Attachments
Right stifle AP.dcm18.4 MB
Right stifle lateral.dcm17.9 MB
Consultation 14-10.pdf212 KB
DeclineRedirectAccept
From referral to report.
When you accept, the animal enters your software, linked to its owner if they are already your client. Then every report you sign off is sent to the colleague.
Practice records
Owner
Some records look like the owner described by the referring vet. Nothing is chosen on the name alone.
Marion Lefort06 39 98 41 27 · marion.lefort@example.fr · matched by phone, email
Marine Lefort06 39 98 02 15 · matched by name
Create a new owner record
Animal
No known animal matches: its record will be created.
Create a new animal record
The records. Treats suggests the owner's record if they are already your client. The documents, allergies and treatments passed on are added to the record.
Messages with the referring vet
Dr Paul Renaud · 08/10 at 18:05
The owner reports a slight cough since yesterday. Nothing on auscultation here.
Dr Thomas Roussel · 09/10 at 08:20
Noted, thank you. Chest radiograph before the anaesthetic.
Status: In progress · 09/10/2026 at 16:20
Report sent to the referring vet · 09/10 at 16:20
Consultation report of 09/10/2026 — Bali
Dr Paul Renaud · 10/10 at 09:12
Thank you for the report, I will let Mrs Dubois know.
Report sent to the referring vet · 10/10 at 17:45
Discharge summary — Bali
Write to the referring vet…
The exchanges. You and your colleague write to each other in one place, next to the reports sent.
Who refers what to you.
You see how many cases each colleague refers to you, how quickly you reply to them, and the revenue generated on those animals.
Median decision time1 hr 40 minFrom arrival of the referral to the reply to the referring vet
Revenue from referred animals€38,420.00incl. VAT, over the period
Vets who refer to you most
Dr Julien FerrandMoulin Veterinary Clinic14referrals
Dr Léa FournierCoteaux Veterinary Clinic11referrals
Dr Hélène PicardPicard Veterinary Practice8referrals
Technical sheet.
The form
Online, in your name, a single one for all your sites. Up to 20 attachments, DICOM X-rays included.
Emergencies
Three levels, each with its own response time, and an alert if the deadline is missed.
Your colleagues
They need no account: an email and a code. Between two Treats clinics, the referral arrives in the software.
Reports
Consultation, discharge summary, imaging, lab results and prescriptions, sent to the colleague as soon as they are signed off.
Data
No price or internal note is passed on. The colleague’s link closes 90 days after the referral is closed.
The plan
Treats Pro.
The form
Online, in your name, a single one for all your sites. Up to 20 attachments, DICOM X-rays included.
Emergencies
Three levels, each with its own response time, and an alert if the deadline is missed.
Your colleagues
They need no account: an email and a code. Between two Treats clinics, the referral arrives in the software.
Reports
Consultation, discharge summary, imaging, lab results and prescriptions, sent to the colleague as soon as they are signed off.
Data
No price or internal note is passed on. The colleague’s link closes 90 days after the referral is closed.
The plan
Treats Pro.
Around referrals.
ScribeRecording in progress×
REC1:42
Transcript
She’s been lame on the left fore for three days, it’s getting worse in the morning when she gets up. Temperature thirty-eight point six. She weighs thirty-one point two kilos. Pink mucous membranes, nothing to report on auscultation. Flare-up of elbow osteoarthritis. I’m putting her on meloxicam, and we’ll see her again in fifteen days.
Treats Pro.Scribe, search, campaigns, the figures in detail and the assistant.
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DHPPi/L boosterOctober 2026
LF lameness for 3 days, worse in the morning
BoostersJune 2025
Annual blood panel (senior), NAD
Boosters, antiparasiticJuly 2024
BoostersMay 2023
Elbow radiographs, early osteoarthritis LFApril 2023
Recurrent LF lameness, stiff on rising
BoostersMay 2022
LF lameness after exercise, rest, NSAIDs 7 daysSeptember 2021
Post-op check, bright and wellMarch 2021
3 days, IV fluids, analgesia, gradual refeedingFebruary 2021
The app.Your patients' health record, in their owners' phones.
Included in Treats Pro.
What is includedTreats HospitHospitTreats EssentialEssentialTreats ProPro
Price Free for three months, then €180 excl. VAT per month per site €450 excl. VAT per month per site, 1 vet included €800 excl. VAT per month per site, 1 vet included
Referrals received through an online form, followed through to the report—Not included—Not includedIncluded
Animals referred to colleagues, with the record chosen document by document—Not included—Not includedIncluded
We start from an animal a colleague refers to you, through to the report that goes back to them, then we walk through all of Treats on situations from your own practice.